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If for any reason your purchase does not satisfy you, simply return the item for a prompt, full refund or exchange. Send to the address below. Please include the packing slip that came with your item or a note with your name, address, and reason for the return. Once we have received your package, we'll send you a replacement or a full merchandise refund.
Gift Exchange: If you are returning an item received as a gift, you may exchange it for any item of equal value.
Please return all items purchased from our UK Store to:
NGS c/o Activair U.K Ltd
Unit 1, Action Court
Ashford Road
Ashford
Middlesex TW15 1XS
If you purchased from our U.S. Store, please send all product returns to:
National Geographic Catalog/Online Returns
5510 E. Holmes Road
Door 43
Memphis, TN 38118
United States
If you have any questions or concerns about your exchange or return, please click here to contact us.
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